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Before you
end up with a problem transaction
-
Read
the auction listing carefully.
Make sure you understand the
terms and conditions of the seller (This covers your responsibility as a
buyer to be careful).
-
Examine
the sellers feedback rating.
Look through more than the first
page of feedback. If the seller has thousands of feedbacks, you should
look through several pages of feedback - at least the last 200.
-
A
seller with a low rating number and 1 or 2 negatives will have a low
feedback score. This does not mean they are a bad seller.
Look
more closely. It could just be they ran into a difficult customer or had
some other understandable problem.
-
A
bad seller with thousands of transactions may show all positive feedback
in the first page.
It is not until you look at many pages of
feedbacks that you will see an accurate picture. Look at their feedback
score.
If
you are already having a problem with a transaction.
-
Ebay
email is one of the least reliable ways to contact a seller.
The
ebay email system is having many problems with messages not getting
through.
-
If
you feel you have not received a response from a seller, try contacting
them by phone or by direct email.
Don't assume the seller is getting
your messages.
-
Wait
at least 30 days before you leave negative or neutral feedback for a
seller.
You have up to 90 days to leave a negative on the ebay
system.
-
If
you have a problem with a seller, file a case with ebay or PayPal if you
used PayPal to pay for your merchandise.
The notice the seller
gets from Ebay or PayPal may be the first they have heard of a problem
with your order.
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Get
Great Deals,
Not Bad Ones
The item you are
bidding on is a NEW Nextel Motorola i90c Cell Phone $263.

Winning bid $187.50
Complaint : This
article was advertised as new and came used and broken.
New
Old Merchandise
NEW Pioneer DV-440 DVD Player
Black NR

Appears "used" but in "excellent condition",
original box has been opened, it powers up and performs expected tasks, will
sell as is.
Ebay
has great deals.
Be a smart bidder |